Can’t Access Rivals in EA FC 25 – Game Pass Ultimate Active, But Still Locked
Hi,
I’ve been playing EA SPORTS FC 25 on my Xbox Series S using my own account. My console is set as the home Xbox for a friend’s account that has Game Pass Ultimate active. All Game Pass games (including EA Play titles) are working fine, and I can play Volta, Rush, and even other online features.
However, the Rivals mode is locked, and I get a message saying I need to subscribe to Game Pass, even though it’s already active and working.
Things I’ve already tried:
- Console restart
- Clearing local saved data
- Logging in both accounts (mine and the Game Pass owner’s)
- Full game reinstall
- Setting my console as the home Xbox for the account that owns Game Pass
- Reauthenticating with EA account
Still, Rivals does not work. This issue just started randomly today — it was working fine yesterday with the same setup.
Please help fix this, or let me know if the account verification has been corrupted somehow.
I was able to solve the issue by contacting Microsoft Support via live chat.
They required access to both accounts’ emails and performed a quick verification process. After that, they asked me to remove the account that i was playing (without the gamepass) from my Xbox (I also restarted the console, even though it wasn’t required), and it worked for me.
Hope this helps anyone facing the same issue!
