Forum Discussion

kitbleu's avatar
kitbleu
Seasoned Newcomer
3 months ago

Can’t claim a majority of premium rewards on premium season pass

I just bought the season pass while I was at level 21 so I claimed the 10k cup from level 20 but after that I couldn’t claim any of the premium rewards from 21 onwards to 31 so I can’t get flashback ...
EA_Vendcera's avatar
EA_Vendcera
Icon for Community Manager rankCommunity Manager
3 months ago

Hey folks,

we've had a couple similar reports, but this should resolve itself after restarting or essentially logging out of Ultimate Team and then back in.

Let me know if that does the trick for you!

  • Nutty_Nexis's avatar
    Nutty_Nexis
    Seasoned Novice
    3 months ago

    I dosent work for me

    • Toiletgamer1411's avatar
      Toiletgamer1411
      Rising Newcomer
      3 months ago

      Womp womp lil bro

    • TSA_kaneki's avatar
      TSA_kaneki
      Seasoned Newcomer
      3 months ago

      Restart the game

  • ng4ml4m63pew's avatar
    ng4ml4m63pew
    Seasoned Newcomer
    3 months ago

    No IT didnt

  • sniffoliv's avatar
    sniffoliv
    Seasoned Newcomer
    3 months ago

    Season is over now. Will this be fixed at some Point? I didnt find any News... So annoying

    • JustLocus274's avatar
      JustLocus274
      New Novice
      3 months ago

      unfortunately still no answers m8, i've even reached out to EA Help and created a case, in which they didn't respond to. Unless you count just filing it as resolved without any form of communication... I had little to no faith in EA and their support systems but this has officially made myself lose ALL MY RESPECT AND FAITH IN EA. AWFUL AWFUL AWFUL ORGANISATION

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