Forum Discussion

kitbleu's avatar
kitbleu
Seasoned Newcomer
4 months ago

Can’t claim a majority of premium rewards on premium season pass

I just bought the season pass while I was at level 21 so I claimed the 10k cup from level 20 but after that I couldn’t claim any of the premium rewards from 21 onwards to 31 so I can’t get flashback ...
EA_Vendcera's avatar
EA_Vendcera
Icon for Community Manager rankCommunity Manager
3 months ago

Hi Juistem89​ and Nutty_Nexis​,

can you confirm that even after restarting and logging out and back into UT, it's still showing negative SP and unable to claim some rewards?

Can you go into a bit more details and perhaps upload some screenshots as well, please?

  • pixeldegen's avatar
    pixeldegen
    Rising Newcomer
    3 months ago

    I have the same issue missing lv 34 rewards, restarting never fixed it. 

  • Nutty_Nexis's avatar
    Nutty_Nexis
    Seasoned Novice
    3 months ago

    yes it does not work after restarting.

    i dont know how to upload pics

  • Nutty_Nexis's avatar
    Nutty_Nexis
    Seasoned Novice
    3 months ago

    I created a forum on it but here are the photos

     

  • Juistem89's avatar
    Juistem89
    Seasoned Newcomer
    3 months ago

    At first i tap once the X button to claim the reward. That doesn’t works so i was holding X to claim all rewards. After that i didn’t receive anything but i couldn’t claim again beceause it’s was allready claimed. So i didn’t get my rewards from level 38/39.

    i can make a screenshot but the only thing you’ll see is that my rewards were claimed.

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