Can’t launch the game
The game starts up on pc gets to the profile selection screen. Select the profile and then a grey screen forever. Tried restarting the computer shutting down repairing the game deleting the game and ...
Forum Discussion
EA_Pulsar
Community Manager
Community ManagerHey, @adidasfav Have you also tried deleting the existing Personal Settings 1 profile and creating a new one?
Also, delete the existing settings folder from this location C:\Users\[Username]\AppData\Local\EA SPORTS FC 25 (App Data is usually a hidden folder so it can be changed from the View dropdown.)
Send us your Dxdiag in case of any further issues.
I thought about doing that but I didn’t know if it would reset my progress on Ultimate Team and that so I haven’t tried it. I’ll try that later if it doesn’t clear that stuff
- EA_Pulsar
Don't worry about the Ultimate Team progress, as it is always saved online on our servers. I hope those steps will fix it for you.
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