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al_alx8's avatar
al_alx8
Rising Newcomer
5 months ago

Can’t recover quick sell

Hello,

I accidentally quick sold several high-rated players on April 13th around 11:00 PM on PlayStation 5.

The players include:

Blanc (ICON event version)

Zola (ICON event version)

Rodri (Gold version)

And other high-rated players.

I tried using the Quick Sell Recovery feature both on the Companion App and the Web App, but none of the players showed up.

I am still within the 7-day window, and I have not used up my daily recoveries.

Please help me recover these players.
Thank you.

2 Replies

  • al_alx8's avatar
    al_alx8
    Rising Newcomer
    5 months ago

    Thank you for your follow-up.

    I have thoroughly checked all the pages in the Quick Sell Recovery section multiple times, and I can confirm that I have never recovered any players before.


    Unfortunately, I have not been able to get any help or support from EA so far, and I do not understand why there are no clear support tickets or request options available for users.


    I have been trying very hard during this period to contact customer service or technical support, but I keep getting redirected to forums, and sometimes I receive a "page not found" error.
    What is the best solution in this case to recover the players I lost by mistake?

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