Can’t Access Ultimate Team on PS4 – “Newer Generation System” Error

Hi everyone,

I’m experiencing a frustrating issue with EA SPORTS FC 25 on my PS4.

Every time I try to access Ultimate Team, I get this message:

"Please note that you can only play Football Ultimate Team on one device at a time. Your UT session on this system has been closed, as you are already playing on a newer generation system."

This is strange because:

- I’m only using a **PS4**.

- I **logged out of all devices** via my EA account.

- I restarted the console, deleted saved data, and even changed my EA password – but nothing helps.

- I’ve never played this game on PS5 recently, and no one else has access to my account.

I contacted EA Help, but they sent a generic message about a “server issue,” which doesn’t seem to apply here.

Has anyone else experienced this? Is there a way to reset the session or unlink the newer-gen flag from my account?

Any help would be greatly appreciated 🙏

Thanks,  

balulu11