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cscnmhmt's avatar
cscnmhmt
Rising Newcomer
1 year ago

Cancelled FC25 Refund but game removed from my library

Hi, I purchased FC25 from EA and download the game. But I had trouble with the game when I tried to play with my gamepad. So I decided to refund and purchase from Steam. I open a refund request but b...
aleksandar1990's avatar
aleksandar1990
1 year ago

I just ask for a refund on fc 25 because im trying for 3 days and multyple online solution to start the game with no succes. they remove game from my library without refund my money back, i need to wait some more or what should i do i also submit a topic asking for help for not be able to start the game without any reply?

EA_cuervo's avatar
EA_cuervo
Icon for Community Manager rankCommunity Manager
1 year ago
@aleksandar1990 The refunds can take a couple of days to be processed. If you don't receive the money back in the next few days, please contact EA Help Support.

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