This EA Account is restricted from accessing any online features.

Hi there @hack2s,

that's a bit of a weird error, and we are looking into it a bit further. 

We've had a similar issue in the past for other games, where it was related to playing the games from multiple devices.

Can I ask you if you only have FC 25 on Steam, and do you only have it installed on your current PC?

Please try uninstalling the game from every platform and device, and then reinstall it again only on your current PC.

Could you also let us know what other steps you've already tried? Thanks!

-Vendcera

I have it on Steam, Ultimate edition, bought directly from Steam store, no keys or something weird. I have 2 Steam Deck, but I did not install it there since it says unsupported. I installed it on my desktop PC only.

I installed it in/uninstalled from multiple SSD, launched from EA, went offline in EA launcher then open the game then go online in launcher then try again ingame, from .exe file directly, checked some things from right click .exe properties, from Steam, cleared Windows 11 cache from many locations including appdata an other locations, cleared and uninstalled EA Play completelly, tested Wi-Fi connections, ethernet, no proxy, DHCP and static LAN IP, etc. I also paid for 1 EA month subscription on Steam as someone said that having a sub may work.

It says "This EA Account is restricted from accessing any online features" usually at start and somewhere in between menus, but in menus usually shows server error or unavailable. I play offline and keeps showing that.

If you want me to test something I can try.
I can install Steam on another laptop I have and test it if you think this may do something about it.

I too am having this issue I went to EA support and I was sent in circles I tried all of the troubleshooting suggestions from EA live chat support any help would be appreciated thanks.

I reinstalled Windows 11, still the same.

Hey @hack2s and @GOATS_2_GO,

would you both be able to send me your EA app Error Report ID, so I can pass it onto the team, please?

Here are some instructions for it:

If you can open and log into the EA app for Windows (click on "Spoiler" to reveal the info):

If you can't open or log into the EA app for Windows (click on "Spoiler" to reveal the info):

Hi @hack2s and @GOATS_2_GO,

also, to double-check, you are both sure to be logged in with the correct EA account into your EA app that is linked to your Steam account?

You can confirm that in your account setting that the correct account is linked: https://account.origin.com/cp-ui/connectaccounts/index

Could you also try uninstalling the game everywhere else and launching it directly via the EA app, if that works?

Accounts are linked and I have tried uninstalling from everywhere still nothing

I also have the same problem and I also cannot play. I've tried to clear my ea cache, reinstall, only launch from EA, turning off my login verification and nothing has worked. The 7 days of pre-release is almost over and I haven't been able to play once.

I am unable to access the online features of EA FC 25

The first message I get when I try to access online features on start up is: This EA Account is restricted from accessing any online features. However, I can play other EA games and I checked if the account had any bans or restrictions, which it did not. 

The second message I get is when I try again: EA servers are unavailable right now. Please try again later

I have tried multiple solutions and need help