Cannot Access Ultimate Team – Title Update Error (Steam)
Cannot Access Ultimate Team – Title Update Error (Steam)
Hello EA Support,
I’m experiencing an issue with EA Sports FC 25 (Steam version) where I cannot access Ultimate Team. Every time I try to enter Ultimate Team, I get the following error:
“A Title Update for EA Sports FC 25 is available and required to enter Ultimate Team. To get the latest Title Update, you can re-launch the game and accept the TU download when prompted.”
Here are the details of my situation:
- I purchased the game on Steam.
- I have already:
- Verified the game files via Steam (Steam found and fixed 3 files, but the issue remains).
- Cleared the EA App cache via Help → App Recovery → Clear Cache.
- Repaired the game from the EA App.
- Restarted my PC multiple times.
- Confirmed I am on the latest game version (v7817522).
- Clubs mode works fine, but I am completely blocked from entering Ultimate Team, including on the FUT Companion App.
- There is no option to update the game in either Steam or EA App.
It seems like there’s a backend sync issue between my Steam and EA accounts. I would appreciate it if you could manually refresh my account status or help resolve this error so I can access Ultimate Team.
I’ve attached screenshots showing the error, my game version, and EA App status.
Thank you in advance for your assistance.
Best regards,
[Yahya Ghourab]
