login problem
Hello EA Support, I need help recovering the EA Account linked to my Steam account and EA SPORTS FC 25. I purchased FC 25 through Steam and have around 32 hours of playtime. The game is linked to an EA Account that I can no longer access. I don't remember the EA Account password. When I try to reset it, the verification code is sent to an old email address that I no longer have access to. I have tried several times to recover that email account, but unfortunately I was unsuccessful. I am the legitimate owner of the Steam account and FC 25 purchase. I can provide Steam purchase information, transaction details, account information, or any other information required to verify my ownership. Please help me recover the EA Account and, if possible, change its email address to one I currently have access to. Thank you for your help.
False Security Violation error
-------------------------- Security Violation --------------------------- EA AntiCheat has detected an incompatible driver. Please update or disable 'c:\program files (x86)\evga\flow control\kernel\driver-x64.sys' and restart. Session ID: jHxhAyG3ubrxio27vM3KGPVLXLVlN14QTHexguLP5lWIHbac Press Ctrl+C to copy this information to your clipboard so you can share it with the EA support team when needed --------------------------- OK --------------------------- This violation keeps showing up and shutting FC25 down every time I try to play. The EVGA Flow control is my CPU water cooling device drivers. I have checked online on the EVGA website and there has not been an update since 2022. I would not disable this water cooling device to play any game as keeping the CPU cool has priority. Please could you check the compatibility issue. Thanks JackFC 25 launch BSOD in eaanticheat.sys: same +0x18905d9 crash as FC 26 report
EA SPORTS FC 25 on Steam now causes a reproducible Windows blue screen on two PCs that used the game successfully for about a year. Both show SYSTEM_SERVICE_EXCEPTION (0x3B) naming eaanticheat.sys. The failures began at roughly the same time. On one PC I analyzed four minidumps (10 and 15 September 2026) with WinDbg. All four show exception 0xC0000005 at eaanticheat.sys+0x18905d9 and failure hash {ba758836-7880-e66a-acd0-8452c9260e6f}. The driver image in the dumps is timestamped 31 August 2026. The faulting instruction reads address 0x30 from r14=0x28. I preserved the modded game folders as backups, restored original Data and Patch folders, verified all 54.6 GB of game files through Steam, and Steam replaced one failed file. The active installation had no mod markers or mods.txt and no Steam launch options. I also reinstalled EA Javelin anticheat and stopped MSI Afterburner, RivaTuner, and RTCore64. The next FC 25 launch still produced the identical BSOD. I will not repeat the launch until a meaningful change is available because each test forces a Windows restart. This FC 26 report shows exactly the same driver offset, instruction, and failure hash on different hardware after an anticheat reinstall and clean boot: https://forums.ea.com/discussions/fc-26-technical-issues-en/reproducible-bsod-caused-by-eaanticheat-sys-%E2%80%93-system-service-exception-0x3b/13702508 EA_Barry, could you pass this additional FC 25 cross-title reproduction to the EA Javelin engineering team and advise whether a supported driver fix or safe workaround is available? I can provide the raw minidumps and WinDbg output privately on request.Blocked option to select commentator language
Hello, I'm having trouble selecting the Polish commentary language. I contacted EA support, but unfortunately, they couldn't do anything. I asked Microsoft Co-Pilot, Gemini, Chat GPT, and Claude for help, but they weren't able to help either. Polish commentary was available previously, but I uninstalled the game, and after a while, I reinstalled it (on Steam), and the option is blocked. I can post my computer information in the comments, such as my graphics card, processor, etc., but I hope a picture will help. I can also post a video in the comments. Could you please help me?
Season Finale SP reward was not fully credited – Still missing 2,500 SP
Hello everyone, I am playing EA SPORTS FC 25 on PC through Steam and I experienced a problem with the Season Finale rewards. Today, I claimed the 5,000 SP reward. When I claimed it, I received the message: "Daily SP Limit Reached" Before claiming the reward, I had 25,500 SP. Initially, the reward was not credited at all. However, after some time, 2,500 SP were added to my account, but I am still missing the remaining 2,500 SP. The reward was already claimed/consumed, so I currently have no way to claim the missing SP again. I have already contacted EA Support, and the support agent documented the issue and sent the information to EA for investigation. Has anyone else experienced this issue with the 5,000 SP Season Finale reward, where only part of the SP was credited because of the Daily SP Limit? I hope EA can investigate this issue and credit the remaining 2,500 SP to affected accounts. Platform: PC (Steam) Game: EA SPORTS FC 25 Season Finale reward: 5,000 SP Error message: "Daily SP Limit Reached" SP before claiming: 25,500 SP received: 2,500 SP still missing: 2,500 Thank you.FC25 Won’t start on PC.
FC 25 consistently shows a black screen for ~30 seconds and then crashes with 0xC0000005. WinDbg shows: FC25!GetDenuvoTimeTicketRequest+0x87e8a5 The exception is a read from 0x0000000000000000; at the crash RCX=0, and the instruction is mov rax,qword ptr [rcx]. The preceding function returns RAX=0. The stack also contains ANTICHEAT_VIRTUALIZE_CODEMARKER_SHIELD. I completely reinstalled EA Javelin Anti-Cheat, tested launching through both Steam and the EA app, ran the EA app as administrator, and reset the FC25 settings/fcsetup folders. The crash remains identical. EA Error Reporter ID: 654691dd-9acf-41eb-9599-04a3736cfe49 Is this a known FC25/Denuvo/Javelin initialization crash?Game fails to launch: Opens a small window, then crashes back to EA App
Hi everyone, I am honestly at my wits' end and desperately need some help. FC 25 has been completely unplayable for me because it keeps crashing before even launching, and I'm losing my mind trying to fix it. ### What is happening: 1. Every time I click "Play" in the EA App, the small EA splash screen / anti-cheat window pops up for just a couple of seconds. 2. Without any error message, code, or warning, the window suddenly disappears. 3. The process shuts down automatically and just dumps me right back to the EA App. 4. The game literally NEVER boots up or reaches the main menu. I can't even get past the startup screen. ### What I've already tried (None worked): * **EA App Repair & Recovery:** I have tried repairing FC 25 multiple times via the EA App. I’ve also cleared the EA App cache and ran the EA App Recovery tool. * **Restarts:** Restarted the EA App, terminated all EA processes via Task Manager, and rebooted my PC several times. ### Platform Details: * **Platform:** PC (EA App) * **OS:** Windows I’ve been trying to solve this for hours and nothing seems to work. Has ANYONE encountered this exact nightmare loop and found a fix or workaround? Any advice, suggestions, or potential fixes would mean the world to me right now. Please help! Thank you so much in advance.
Problem with the Polish commentary
My issue with the EA SPORTS FC bundle purchased on Steam for 255.92 PLN. The product was sold as containing full Polish language support, yet the Polish commentary is unavailable and greyed out. I tried to solve the problem in a dozen ways to no avail (reinstallations, file changes, verifying file integrity, renaming audio and commentary file paths, forcing Polish commentary in the setup file settings, checking the "Registry Editor" tool, and contacting tech support).