Unable to move in club online match with XBOX controller.
Hello, as the title says, I am unable to move in an online club match with my controller. In single player matches I can move freely without problems. But as soon as I enter an online match, I just can't move and get kicked out of the match. I can still navigate through the settings and other menus while being in the match. Moving does not work. I have tried these things: starting FC 25 on EA instead of Steam using a different controller restarting pc updating drivers switching controller settings in game (https://forums.ea.com/discussions/fc-25-technical-issues-en/cant-move-when-playing-online/7887196) Any fixes?16Views0likes1Commentfc25 crash after splash screen
when i try open the game it crashs after splash screen and its not even giving me a crash report it just get closed directly. i deleted and installed again the game, anti cheat and ea app but they didint work for me. i also tried start game as administator but this didint work too idk what else i can do my cpu and gpu is good enough to play game.13Views0likes1CommentIssue when trying to login to FC Ultimate Team Web App and the FC Companion App
I've been trying to log in to the FC Ultimate Team Web App and the FC Companion App since yesterday, but I keep receiving the following message: "Login Unavailable We're currently having trouble with login services. While we work on it, you can try to log in from your Console or PC to get the full Football Ultimate Team experience." I just started playing yesterday through Game Pass, using cloud gaming to play FC 25. I don’t know if that might be affecting access, but I haven’t played much Ultimate Team yet. I’ve tried logging in on both PC and mobile, using different networks (Wi-Fi and mobile data), but nothing works so far.120Views5likes5CommentsBeen waiting weeks, still dont have acess
Hello dear whoever is reafing this, I recently switched to PC so when i started fc 25 a few weeks ago I didnt have access to transfer market, I did the objective "UT foundations" like 3 weeks ago, and I still dont have acess to transfer market, im not talking about transfer market on companian, Actual acess to transfer market, I hope you help me able to acess the transfer market, and if you ask I never got transfer banned Kind regards17Views0likes0Comments'There was a problem getting your online information. Please Try again.'FC25 PC
I have tried EVERYTHING you can imagine, messing with the internet, internet tests, deleting profile, installing the game again, installing EA again, changing settings, changing my name, having people invite me, leaving the club in clubs, cleaning EA cache, deleting some files, repairing the anti-cheat, installing the anti-cheat again AND MANY MORE,I tried leaving clubs and tried to open other game modes but the only thing that allows me to play more games is closing the game and opening again. Paying so much money for a game to play for 10 minutes then having to close the game and come back just to play another is absolute hell, you would think such a big company would have this fixed instantly but no, I have looked across the internet and people are having this problem since almost 9 months ago and no fix. Usually when I close the game and open it again it allows me to play 1 game after that I get the error every single time, if I play on quick matches or rush it doesn't look like it happens as often but the league in clubs it's 100% of the time. Some holy person please find a fix for this I want to play this game but this is unbearable...6Views0likes0CommentsWrongfully Banned from EA FC 25 – No Evidence, No Explanation, No Support
Hello EA Community, I’m posting here out of frustration and disappointment after being wrongfully banned from EA SPORTS FC 25 without any proof or clear explanation from EA. My account was suddenly banned, and I immediately reached out to EA Help for clarification. Despite sending multiple appeals, screenshots, and even a video of myself playing the game (recorded from behind to prove it was me), all I received were copy-paste responses telling me the decision would not be reversed — without ever being told what I actually did wrong. I asked basic, fair questions: What rule did I break? What match did it happen in? What evidence do you have? I was given none of that. Just silence and rejection. As a paying customer, I believe I deserve: A manual re-investigation by a real person (not just an automated system). Proof or logs of what triggered the ban. A direct, one-on-one support agent to discuss my case in good faith. The worst part is that they’ve already closed my case and said they won’t respond anymore. It feels like they took my money and just silenced me — no transparency, no fairness, no respect. I’ve been playing FIFA since the early days. I’ve spent time, money, and passion on this game. To be banned without reason, then ignored, is simply unacceptable. I’m sharing my experience here to warn others and to ask: Has anyone else faced something similar? How did you get real help? If EA is listening, I ask again: please do the right thing and give me a fair review of my case. Thank you to anyone who reads this. – Kayliddeto18 Case #: 21242877577Views1like4CommentsI got Ban Mistake
I am reaching out regarding a ban that was recently placed on my EA account. EA Account Email : [edit: email address removed] Username: itayohana97 Date of Ban Notification: 06/13/2025 Case Number: 213651253 To the best of my knowledge, I have not engaged in any activity that violates EA’s Terms of Service. I have not used third-party software, exploited bugs, or shared my account with others. I kindly request a thorough review of my case and reconsideration of the ban. I have already submitted an appeal via email but have not received any response yet. I understand that these processes can take time, but I would greatly appreciate any update on the status of my appeal. I would like to clarify that I have always played fairly and according to EA’s Terms of Service. I earned everything in the game through my own efforts, and I even purchased FC Points directly from you to support my gameplay. This season, I made the switch from console to PC after years of playing on PlayStation a clean record, no bans or reports of any kind. It is very upsetting to receive a ban under these circumstances. I submitted an appeal via email but have yet to receive a response. I truly hope this is reviewed thoroughly and fairly.Solved55Views0likes2CommentsEC 10608 Error for account sync and multiple errors
Hi EA Support, I’m currently facing multiple issues with FC 25, and I’ve already tried all available fixes, but nothing seems to work. Here’s a breakdown of what’s been happening: Issues: 1. The game suddenly disappears from my EA App library without warning. Sometimes it comes back, sometimes it doesn’t. 2. When trying to launch the game, I get the error: “EC 10608 – Please wait 5 minutes before trying again.” But even after waiting, the issue remains. 3. On the rare occasions I can enter the game, I get kicked mid-game, with a message saying: “Connecting to Ultimate Team is not possible.” 4. The Companion App doesn’t let me log in either — same account-related error appears. What I’ve Already Tried: Reinstalled the EA App Unnstalled and redownloaded FC 25 Tried logging in via PC and mobile Attempted to use the Companion App Waited 5–10 minutes as instructed after EC 10608 (no change) Confirmed my internet connection is stable Details: Platform: PC Region: Malaysia14Views0likes0Comments