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SebastianBachK's avatar
SebastianBachK
11 months ago
Solved

Cannot login web or Companion!!!

I have two different FC25 accounts. One of them can log into the page normally. And the other one was able to log in normally last night, then suddenly it won't log in, every time I log in he shows this, it's been going on for 24 hours, I really don't understand why ！！！！ Please someone help me out with this.

  • EA_Pulsar's avatar
    EA_Pulsar
    11 months ago

    Hey @SebastianBachK In addition to changing your email, have you made any other changes to that account? For instance, have you unlinked any platform accounts from that EA profile?

5 Replies

  • Merdo190760's avatar
    Merdo190760
    Newcomer
    15 hours ago

    Hi Pulsar, I was playing Fc 25 on Xbox and this summer I bought a PS5 after that, i didn’t bought fc 25 for ps5 and didn’t play any game. I purchased Fc26 and removed my Xbox account from my EA account and linked my PS account. I wasn’t be able to login web or mobile companion app since 1 months for fc25 and yesterday when i try to login webapp for fc26 i faced with same error that we’re currently having issues login services blablabla, could you please help me ?

  • EA_Pulsar's avatar
    EA_Pulsar
    Icon for Community Manager rankCommunity Manager
    10 months ago

    Thanks for letting us know. I am glad to hear that the problem was fixed.

  • EA_Pulsar's avatar
    EA_Pulsar
    Icon for Community Manager rankCommunity Manager
    11 months ago

    Hey @SebastianBachK In addition to changing your email, have you made any other changes to that account? For instance, have you unlinked any platform accounts from that EA profile?

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