Forum Discussion

8 months ago

Clubs: there has been a problem with your online information. Please try again.

After a clubs match, I click on the next match option and I get a screen like this. When I close and open the game, I can re-enter my teammates and start the game. But closing and opening the game af...

elk00kie

Rising Rookie

8 months ago

Product: EA SPORTS FC 25
Platform:PC
Please specify your platform model. PC
What is your Gamertag/PSN ID/Switch ID? elk00kie
Which mode has this happened in? Clubs
Which part of the mode? Club Match
How often does the bug occur? Everytime
Steps: How can we find the bug ourselves? After playing a league match trying to play another one again
What happens when the bug occurs? When I try getting into clubs league match, it says ‘There was a problem getting online information’ and I don’t know what to do
What should be happening instead? I should just be able to play and get into lobby each mathc rather than restarting the application every time