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toreddu006's avatar
1 year ago

Connection has been lost .Check your home network etc. etc.

i open the game (Old Gen Xbox), Press R/R3 to connect to servers , ok 0 problems , when i try to open Ultimate Team 

the “connection has been lost check your home network”  thing shows up , and send me back to the menu ( where i can connect to servers) . sometimes in the background of this error , i see the ultimate team menu going …. it says to go to ea/unable to connect but after trying every solution the problem is still unsolved ..  

i also play on pc to other games and have no problems with connection or matchmaking ..

p.s when it let me enter ultimate team and i start every gamemode , the match starts lagging at the 4 minute and then starts speed lagging .. 

p.p.s in not banned 

4 Replies

  • Hi EA Support Team,

    I’m unable to connect to EA servers in EA Sports FC 25 on my PS5. I’ve tried the following steps:

    • Verified stable internet and other games work.
    • Opened required ports (TCP: 80, 443, 3478, 3479, 3480; UDP: 3478, 3479).
    • Enabled UPnP and tried DMZ.
    • Changed DNS to Google (8.8.8.8, 8.8.4.4).
    • Reinstalled the game and reset PS5 network settings.
    • Checked EA server status.
    • My connection is strong:

    The error persists. Could this be related to my EA account or server settings? Please advise.

    Thanks,

  • Romeo_Mike64's avatar
    Romeo_Mike64
    1 year ago

    Hi there, did you get a fix for this i have the same problem cant connect to ea servers so bad I'm playing 24 again 

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