Forum Discussion

FlamzyBTW's avatar
FlamzyBTW
Seasoned Novice
10 days ago

Connection problem with servers - Keeps kicking me out mid game

I keep trying to play rivals and it kicks me out mid game nothing is wrong with my internet I want compensation because I’m trying to finish rivals matches and it literally won’t let me
EA_Pulsar's avatar
EA_Pulsar
Icon for Community Manager rankCommunity Manager
9 days ago

Thank you all for reporting these issues. I would like to investigate further to identify any specific causes. Could you please provide some additional information to assist with our investigation?

  • Username
  • Platform
  • Connection type (cable or Wifi)
  • Name of your Internet Service Provider (ISP)
  • Region/Country
  • Timestamp of when you experienced these issues.

In the meantime, please check with your ISP for any confirmed issues with your local network or try the steps on our website.

EA SPORTS FC™ connection troubleshooting 

Troubleshoot your connection to EA games 

SomebodyLitty's avatar
SomebodyLitty
Seasoned Novice
9 days ago
  • Username: Somebody Lit
  • Platform: Xbox Series S
  • Connection type (cable or Wifi): Cable
  • Name of your Internet Service Provider (ISP): Bell
  • Region/Country: Canada
  • Timestamp of when you experienced these issues: April 2 at 3:00pm to April 3 at 8:00am (still on-going)
  • SomebodyLitty's avatar
    SomebodyLitty
    Seasoned Novice
    9 days ago

    I've tried everything in your troubleshooting guide and nothing. I assumed you would extend rivals as I couldn't get my games in but doesn't look like that's happening either... very upsetting.

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