Continuous technical issues

Hey, I would like to understand why since the purchase of the game I’m unable of making quick subs during the match. When you Press R2 on PlayStation and it should give you a recommended substitution. The thing is , the option appears to me but when I press the R2 to open the recommended substitution, the game doesn’t assume that I’m pressing it. Any idea how to fix it? I already deleted and installed the game again and it didn’t work