Dont have evo zidane + cant upgrade ferdinand 88 bcs i have cosmetic upgrade

Hello, I have two problems, first of all, the first one is that I didn't get evo zidane on 94 even though I have every FIFA since 17, and the second one is that after doing sbc to upgrade the icon to 88, I can't use my Ferdinand 88 because I have a cosmetic upgrade on it, please help