Forum Discussion

omarkh_k's avatar
9 months ago

ea fc 25 crashing while play online

when i play in any online mode i have many crash and not smoth ( my pc is stronge ) and only fc 25 crash 

2 Replies

  • I bought the game and played it like 9 hours. The issue started like 5 days ago. When I try to get in the game, it freezed the whole PC. I made a hard restart. That happened like 20 times and I gave up. Updated all the drivers, made a clean boot (my files were gone so), updated Windows, even I replaced my RAMs. I even bought factory new RAM because of the game. So I tried everything. HQ said delete your UT squad, I did it too. Now, it continues. I can't even launch the game which I paid too much. 

    My system:
    Ryzen 5 5600X
    Nvidia RTX 3080TI

    16 Gbs of Ram (3600 Mhz)
    1 TB M2 SSD (7400 mb/s / 7000 mb/s) 

  • EA_Barry's avatar
    EA_Barry
    Icon for Community Manager rankCommunity Manager
    9 months ago

    @omarkh_k 

    1. Download and install all available Windows Updates
    2. Make sure your display is connected to your GPU and not the motherboard video output
    3. Run System File Checker to ensure the integrity of your Windows System files: http://support.microsoft.com/kb/929833
    4. Perform a clean boot before starting the game: http://support.microsoft.com/kb/929135 or http://help.ea.com/en/article/how-to-clean-boot-your-pc/
    5. Check your machine meets the below requirements:

    Minimum
    OS - Windows 10 - 64-Bit (Latest Update).
    Processor(AMD) - AMD Ryzen 5 1600
    Processor(Intel) - Intel Core i5 6600k
    Memory - 8GB
    Graphics Card(AMD) - RX 570
    Graphics Card(Nvidia) - GTX 1050 Ti
    Direct X - 12
    Online Connection Requirements - 512kbps
    Hard Drive Space - 100 GB


    Thanks.

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