Forum Discussion

2 years ago

EA FC 25 do not run due to directx function error On PC

On opening the app, while loading, i get the error attached DirectX function "GetDeviceRemovedReason" DXGI_ERROR_DEVICE_RESET all troubleshootings done, windows update, graphic card and driver upd...

KingOfPirate1993

Rising Rookie

2 years ago

Hi guys! Has anyone experienced this error and managed to fix it? I've been struggling with it for about ten days, it didn't happen before

EA_Barry

Community Manager

2 years ago

@Fius007 @kylianvn98 @KingOfPirate1993

I have added you to this previous thread.

In addition to the above, re-installing or updating your video drivers from a new/fresh download of the GPU driver installer may help also (assuming compatibility with the minspec).

Thanks.

KingOfPirate1993
Rising Rookie
2 years ago
@EA_Barry why you add where is no answer? you do without think?
Fius007
2 years ago
@EA_BarryI did everything what i found there on this forum, i gave my PC to IT service too, they didnt find any error And my HW And SW Is ok. I did clear reinstall Windows, download new drivers then EA FC was function for a while, but JUST about the week, Yesterday DirectX error again.. . I think that thé problém is EA App version, because i have this problems after update two weeks ago. I Will try replace my RAM And we Will see.. im ready to replace my GPU And SSD too, but, Will be function after update my HW