2 years ago

EA FC 25 not working

Hi, I was playing and got a blue screen. After the blue screen, I restarted my PC and opened EA FC 25. I can normally choose settings, but after that, I can't play; I only see changing colors.

IGO_FC25_8624.log79 KB

EA_Barry

Community Manager

2 years ago

@Kierosport

Bluescreen issues are outside of the scope of support we provide here as they generally indicate an issue outside of our games.

Some general troubleshooting steps:

Make sure all available Windows Updates and hardware driver updates are installed
Run System File Checker to ensure the integrity of your Windows System files: http://support.microsoft.com/kb/929833
Perform a clean boot before starting the game: http://support.microsoft.com/kb/929135

Thanks.