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Belmin1709's avatar
Belmin1709
New Rookie
8 months ago
Solved

EA FC 25 PC - Generic controller not recognized/detected after TU 5, 6 and 6.1

My controller is connected via cable and it is Generic controller. (I think this is happening also to other controllers as I can see)

Before TU 5 when you guys solved problem of controller with TU 2  everything worked just fine. After TU 5 same problems with controller, not detected, not recognized, or wrong inputs as it was at the start of the game (end of September / start of October).

Also not able to play even with keyboard because at some point of match, I start losing control of players, lose "cursor" of them. I can't change "cursor" on players I want, they start running out of the pitch and moving with the ball.  

I have tried again everything you said @EA_Pulsar (for example and other guys etc), tried without mouse and keyboard, always using 3.0 USB ports, deleted settings folder from where you said, tried another controller settings, another controller, but nothing works. As I previously said, same problem has been at the start of EA FC 25 and you guys from EA fixed it with TU 2, and it worked in a period from TU 2 to TU 5. After TU 5 my controller is not recognized (and how I see lot of other people have that same problem) and after TU 6 and 6.1 is even worse. I don't know is it somehow connected to Anti cheat updates or general updates but can you somehow turn back those specs and updates from that period because I think it is impossible that our pcs or controllers are not okay when everything worked before 3-4 weeks. 

This has to be fixed soon guys, we have been out of the game for almost a month, losing games, rewards, cards, points etc. Please fix it soon cause we payed to play game, just like people from other platforms also did and we are in an inferior position to others. 

@EA_Pulsar@EA_Darko@EA_Bia@AntiCheatWard 

  • EA_Darko's avatar
    EA_Darko
    7 months ago

    Hey @Belmin1709 the only supported controllers are the official Xbox and PS ones, any others are not supported and we cannot help with issues related to them. 

    Darko

7 Replies

  • EA_Darko's avatar
    EA_Darko
    Icon for Community Manager rankCommunity Manager
    7 months ago

    Hey @Belmin1709 the only supported controllers are the official Xbox and PS ones, any others are not supported and we cannot help with issues related to them. 

    Darko

  • @EA_Darko I have PS5 controller, and I’ve been facing the same issue. I already contacted support, but they couldn’t find a solution. The only fix is for EA to release an update to resolve the problem because the controller was working fine until Title Update 5. That’s when the issue started. Also, this problem only affects people who have the game on the EA App, while those who purchased it on Steam don’t experience this issue

  • wabkolol's avatar
    wabkolol
    7 months ago

    Did u ever fix this cause I’m having the same problem with my ps5 and ps4 controller

  • Eclipsy1's avatar
    Eclipsy1
    Seasoned Newcomer
    6 months ago

    I came back to the game like a week ago. My generic controller was working fine and all of a sudden it stopped getting detected. Really weird because basically till 2-3 days ago it was working, then all of a sudden without any update or something it just stopped. I guess fc 25 should've come with a disclaimer that it comes with an extra cost of $60 for a ps5 controller. Crazy that a billion dollar company can't have a proper controller detection system. 

  • khalidmurad42's avatar
    khalidmurad42
    New Novice
    6 months ago
    @Anti-deadzone i have ps4 controller on bluetooth it won't work whatsoever, did everything admin launch, steam input On/Off , bigmode launch, EA in game overlay On / off, reinstalling bluetooth drivers, windows services tweaking but no luck
    however works in all other games Call of Duty BO6, Sometimes my input glyps are visible in game menu but won't respond with controller
  • Eclipsy1's avatar
    Eclipsy1
    Seasoned Newcomer
    6 months ago

    Did you find a solution for this? Same thing here. Generic controller that worked fine for FC 24 and FC 25 using steam input up until some update that made it not get recognized. Please let me know if you ever find a solution. I can't afford to buy an official ps5/xbox controller

     

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