EA FC 25 stuck at FC25 Splash screen
I bought the utlmate version and tried all ways from EA guides but still not able to log into the FC25
It keep showing the splash screen and return back to the EA app.
I even sign up for the EA game pro but the same problem. If it still can let me log into the game, I would like to have a full refund for the EA game pro and also ultimate team fc25.
Marked as Solution for Visibility Purposes Only - We do not consider this to be fixed at this time.
Hello everyone,
I understand how frustrating it can be when you are unable to launch your game, and I want to help you find the best solution for this issue. Based on various workarounds discussed in this thread, I have noticed that there can be different reasons for this problem occurring. Below, I will list all the workarounds that have helped others resolve the issue of not being able to launch the game after the splash screen. Please also make sure to follow the steps outlined in our Tech Guide post.
nck1w FIXED. Right click on desktop icon, properties, compability, run for windows 8, disable fullscreen optimization, run as administrator
BlaacKHornet Had the same issue and after hours of trying the following steam guide helped me... for now: https://steamcommunity.com/sharedfiles/filedetails/?id=3045494602
IamMickT So, after reading in some of the other threads, if you have Trend Micro Antivirus/Security and maybe other antivirus software - go into the settings of your antivirus and add FC25 to an exception list from any scans or monitoring; I've done this and then just after the ANTI CHEAT screen appears I had to manually log into the EA/Origin; I am now up and running - GAME WORKS
zabjca Add game to exclude in antivirus than game start, It is working for me
Add game to antivirus exceptions list * LINK
Kalixious Link #81 Update BIOS: If you have an ASUS Z790 motherboard, update your BIOS to the latest version.
Update Drivers: Ensure all hardware/software drivers and Windows updates are current.
Repair EA Anticheat:
- Close the EA App.
- Download and repair the FC25 anticheat using the EA Anticheat tool.
- Navigate to "C:\Program Files\EA Games\EA SPORTS FC 25."
- Open "EAAntiCheat.GameServiceLauncher."
- Log into your EA account when prompted.
mrKOFOLio LINK #106 mentioned that he resolved the issue by reinstalling the anti-cheat software and then repairing it.
Reset existing settings by deleting the settings file from C:\Users\[Username]\AppData\Local\EA SPORTS FC 25 (App Data is usually a hidden folder, so it can be changed from the View dropdown.)
Close background applications to run the game
Install and repair EA anticheat on your PC
Create a new windows administrator account and launch the game on that profile.
If you still experience this issue after completing these steps please share the following details, it would greatly help us in our investigation.
- Description of the issue:
- Platform account (PSN ID, Xbox Gamertag, EA username):
- Platform:
- Timestamp of when the issue occurred:
- Exact text or screenshots of error messages (if any):
- DxDiag report for PC players:
Your input will be invaluable in resolving this problem. Thank you!
