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xxtherealsajxx's avatar
11 months ago

Ea fc 25

Hey I was recently loading into a fut champs game and then my game got blacked out didn’t load me in somehow I was in a game and I needed 1 more win to qualify and now I can’t play what can we do please help this is unfair 

6 Replies

  • literally I was playing my qualification games. Everything was going smoothly until the last game I joined and all of a sudden it went black screen for about 5 to 10 minutes then I closed the app and then logged back in and I didn’t qualify due to that being my last game I needed to win Bear in mind, I was still connected to Internet

  • EA_Darko's avatar
    EA_Darko
    Icon for Community Manager rankCommunity Manager
    11 months ago

    Hey @xxtherealsajxx there is nothing that we can do to change the outcome of that game.

    If you continue to see issues I'd recommend following the troubleshooting steps for your system and games crashing.


    Darko

  • So there isn’t anything we can do ??

    and I’m yet to get my pre season rewards whatever 

  • EA_Darko's avatar
    EA_Darko
    Icon for Community Manager rankCommunity Manager
    11 months ago

    if you let me know on what platform you play @xxtherealsajxx I can share the troubleshooting steps but beyond this there is nothing we can do.


    Darko 

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