Forum Discussion

Seasoned Newcomer

11 months ago

Solved

"EA servers are unavailable right now"

every time i try to connect to EA servers (on Xbox series S), it gives me this error message;"EA servers are unavailable right now". i have gone through and tried every single one of the troubleshoot...

EA_Aljo
11 months ago
Hi there, @little_ryans

I'd like you to power cycle your equipment with the following steps: unplug your modem/router and console. After 2 minutes plug in the modem/router. Let them come back online completely. Then plug in your console and start it up. Let me know if that helps or not. Thanks!

little_ryans

Seasoned Newcomer

11 months ago

@EA_Aljo thanks for the reply, it worked!! if you dont mind telling me, what did doing that actually do and how did it help?

EA_Aljo

Community Manager

11 months ago

@little_ryans

Glad to hear it! It just resets the connection and makes sure the game is restarted. That should always be the first thing you try when anything odd like this happens. Please reach out again if you have any other issues. Good luck and have fun 🙂

NickyMundbjerg
11 months ago
I have tried unplugging both my Xbox Series s, and my router. But i still says the servers are unavailable? How do i fix this..
- EA_Aljo
  Community Manager
  11 months ago
  @NickyMundbjerg
  
  When are you getting this message?
  - messithings
    Newcomer
    11 months ago
    i have been getting this issue since yesterday and it’s still not working.
    how do i solve this?