EA stole my money
I bought the game, unable to past the splash screen and I requested a refund. EA said the refund request is "in process", few days later they automatically marked it as "failed payment method" even ...
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EA you need to do better. Period. Get someone to actually help people who buy this game cuz they love soccer.
EA_BarryCommunity Manager
This is understandably upsetting and frustrating but an EA Advisor should be able to resolve the issue. Please contact one of our advisors using the information at the link below:
HELP ME CONTACT AN EA HELP ADVISOR
Thanks.
Is this the best you can do?
I've done whatever your company asked me to do on that link hours before I created this thread.
Your company is just trash brother, you literally threw people under the bus right after you've done taking money from them.
This is worse than being scam, you're not even scamming, straight up broad day light thiefs.
Answer me this brother:
When I put in my credit cards information to purchase from you, nothing is wrong or failed, there was no errors or anything. And then the moment I request a refund, there is something wrong with my payment method.
Tell me brother does that sounds legit to you?
Best the "Community Manager" can do is sent me a link anyone can find on google. Wow, such great customer supports.
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