Forum Discussion
Hey everyone! I'd love to figure out what's causing those issues, so if you could share a bit more information, that would be super helpful.
- Gamertag:
- Platform:
- Game mode:
- Summary of Issue:
- Recent Timestamp (Date, Time, Timezone):
- Video or Image of the error message (if any):
- DxDiag report (if on PC)
Thank you.
- strapo13329 months agoRising Scout
- Gamertag: STRAPO1332
- Platform: PC
- Game mode: KICK OFF, CAREER MODE (more in career mode), playing offline
- Summary of Issue: black screen issue sometimes after loadin match, when halftime starts replays dont load cannot continues second halftime, sometimes I see just empty pitch, or sometimes after match just get empty screen and game freeze, some replays players just standing frozen on pitch during replays in first halftime when I enter menu, my game crash aswell sometimes on kits selection mostly in kick off than I need to repair it to make it work again, it looks like something is gettin broken randomly in game
- Recent Timestamp (Date, Time, Timezone): 7.11.2024, 17:40, CET
- Video or Image of the error message (if any): no error
- DxDiag report (if on PC)
- 9 months ago@strapo1332 Exact same stuff as you. You are living my nightmare and I'm living yours
- 9 months ago
- Gamertag:Arnoldo8686
- Platform: PC
- Game mode: Offline Career Mode
- Summary of Issue: black screen issue often during the halftime just after i press "resume game". Sometimes i see a black screen, sometimes the left penalty box, sometimes just an empty pitch. When I score a goal in the first half the replay is often broken, I see the ball moving around without any player kicking it or just the players standing still in the midfield. I play in a state of constant anxiety.
- Recent Timestamp (Date, Time, Timezone): 9.11.2024, 08:34, CET
- Video or Image of the error message (if any): I have to ALT+F4 the game, i have no error
- DxDiag report (if on PC)
- 9 months ago
- 9 months ago
@EA_Pulsar @EA_Darko PLEASE someone!
We paid A LOT of money and no answer whatsoever. Come on!
- EA_Pulsar9 months ago
Community Manager
Hey @strapo1332 @Arnoldo8686 I see that you both play on laptops. Please ensure that you also update the integrated graphics card drivers and set up a gaming profile for the FC25 to launch using the higher-performance graphics card.
Make sure to enable performance mode on your laptop and turn on game mode in Windows.
Lower down or change some of the in-game settings to see if those will impact performance.
- strapo13329 months agoRising Scout
@EA_Pulsar Im very very clever with computers, u think Im playing with integrated graphic card? that I am so stupid?? I have all drivers updated... using only graphic card to play games obviously, I didnt spend 1500 euro on gaming laptop to play your buggy game on integrated card... this problem has something to do with menu UI or replays, that second half dont load... problem its on your side!!!! not on ours ...
- strapo13329 months agoRising Scout
@EA_Pulsar I found out what it is related to... Black screen always happens when replays are not working correctly, for exxample match full intro doesnt show up, I only see players on pitch directly in circle,or when I pause game players are freezed so the replays dont load correctly....replays are broken..so its on your side problem that persist... not on ours, Its nothin to do with drivers or windows settings, I analyzed problem properly for example one match my replays are correct so I continue match till end of game, other match replays dont work properly showin me frozen players on pitch or in game goal celebrations dont load properly, last time I was watch POV Camera after free kick of totaly different player not the one that shot the goal.... REPAIRED GAME many times reinstalled but problem persists!!!
- 9 months ago@EA_Pulsar Thanks for the tips but I already tried these kind of arrangements.
Plus, there's nothing wrong with the game performance. Everything is smooth and clear. The problem is I can't get past halftime.
This issue started about three weeks ago and since then I have not been able to play.
I really don't know what to do.- 7 months ago
try to delete the profile setting before entering the game and create a new one, it works actually
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