EAFC 25 opens and goes black
I JUST RECENTELY DOWNLOADED EAFC 25 and as soon as i open the game there is a black screen, its like flashing a black screen and then goes back to normal, i have to wait a few seconds because i cant ...
Forum Discussion
Hello!
I am playing on PC through the EA application -- EA ID: vawolfshadow
There is no error message that pops up at any point with this issue. The game simply starts up to a black screen and remains that way unless force closed, though as mentioned, it can be heard that the game is trying to start up. It has happened every time I have tried to open the game today with no successful attempts of getting further than this black screen. Attached is my dxdiag file.
EA_Illium
EA Staff (Retired)
EA Staff (Retired)Hey @VaWolfShadow
Can we try the following steps?
- Run the System File Checker tool, then Check for Windows and GPU updates
- Default your PC to the dedicated Graphics card: Troubleshooting Graphics issues
- If there’s an option available, try capping your frame rate. You can also enable Vertical Sync (V-Sync), to match your frame rate to your display’s refresh rate.
- Repair the game files in the EA app. Go to the Library and find your game. Click the Manage icon, then click Repair.
- Check if any background applications are stopping the EA app or your game.
Thanks!
- @EA_Illium After trying all of these steps, the game still does not operate.
- EA_Illium
Hey @scouphi @VaWolfShadow Would it be possible to get a DxDiag file?
I removed the machine name and ID because I didnt want to share that publicly. Though if you need that information, I can provide you with it.
