EAFC 25 opens and goes black
I JUST RECENTELY DOWNLOADED EAFC 25 and as soon as i open the game there is a black screen, its like flashing a black screen and then goes back to normal, i have to wait a few seconds because i cant ...
Forum Discussion
EA_Illium
EA Staff (Retired)
EA Staff (Retired)Hey @VaWolfShadow
Can we try the following steps?
- Run the System File Checker tool, then Check for Windows and GPU updates
- Default your PC to the dedicated Graphics card: Troubleshooting Graphics issues
- If there’s an option available, try capping your frame rate. You can also enable Vertical Sync (V-Sync), to match your frame rate to your display’s refresh rate.
- Repair the game files in the EA app. Go to the Library and find your game. Click the Manage icon, then click Repair.
- Check if any background applications are stopping the EA app or your game.
Thanks!
@EA_Illium After trying all of these steps, the game still does not operate.
- EA_Illium
Hey @scouphi @VaWolfShadow Would it be possible to get a DxDiag file?
I removed the machine name and ID because I didnt want to share that publicly. Though if you need that information, I can provide you with it.
did you fix it?
Here are more information about his issue. I encountered the same issue as mentioned in comment #3, and it just happened today. I had been playing the game normally since 20/9. I've tried various troubleshooting methods, including yours, but the problem persists. Interestingly, when I logged in using my friend's account, the game worked fine. However, when I switched back to my own account, the issue returned.
@EA_Pulsar Additionally, I had my friend log into my account, and they encountered the same issue when trying to enter the game. Could it be that the problem is related to each individual's EA ID?
