Forum Discussion
8 Replies
- EA_Shepard10 months ago
Community Manager
@Noam12424 Which game are we trying to play?
the game is fc25. i downloaded it yesterday from steam and since i downloaded it i got this error. i tried to reinstall the game, reinstall steam, reinstall the ea app, reinstall the anti cheat, perform a clean boot and i even went as far as to factory reset my pc and installing only steam, ea and fc25 but after everything it still doesnt work. can i get some help pls? thanks
@Noam12424 I have the same problem and there is no way to fix it. I downloaded in pc with ea
- same problem here
- EA_Shepard9 months ago
Community Manager
Hey, folks
This should have been resolved. If you still see an issue, perform the following:
EA App's Cache (Top Left Menu > Help > App Recovery)
Delete Windows Temp Files
- First, make sure you close as many programs as you can
- Press the Windows key + R, go into the file explorer
- Type in %temp%, and hit Enter
- Delete everything it allows you to delete
- Reboot the PC
Optional Registry clean-up
- install CCleaner (it's free) from here
- Run Registry cleaner
- Click review selected issues
- Do you want to back up? No
- Click Fix all selected issues
Run a repair on the game, or simply do a fresh install of the game!
After do that I have to sign in to activate the fc 25 but I can't, because at the moment I enter my email or EA Id it doesn't matter and not work.
Had this issue on the ROG Ally, and here's how I fixed it after dealing with it for over 1 year and not being able to play FC24 at all.
1. Uninstall EA APP and reinstall it in default location
2. Move Game files to default path and "redownload", this will detect the game and repair game files
3. Uninstall any other Anti-Cheat (mine was Easy Anti-Cheat EOS from Epic Games)
4. Create exclusions in the windows security (Privacy & Security > Virus and Threat Protection > Manage settings > Exclusions:
- - C:\Program Files\EA\AC
- - C:\Program Files\EA Games
5. Go to each of the EA Anti-Cheat locations listed below and add the Certificate manually <---- THIS IS VERY IMPORTANT
-- Right click > Properties > Digital Signatures > Highlight Electronic Arts one > Details > View Certificate > Install Certificate-- This goes for the following paths (6 total):
---- "C:\Program Files\EA\AC\EAAntiCheat.GameService.exe"
---- "C:\Program Files\EA\AC\EAAntiCheat.GameService.dll"---- "C:\Program Files\EA Games\<The EA Game You're trying to play>\EAAntiCheat.GameService.exe"
---- "C:\Program Files\EA Games\<The EA Game You're trying to play>\EAAntiCheat.GameService.dl"
---- "C:\Program Files\EA Games\<The EA Game You're trying to play>\_installer\EAAntiCheat\EAAntiCheat.GameService.exe"
---- "C:\Program Files\EA Games\<The EA Game You're trying to play>\_installer\EAAntiCheat\EAAntiCheat.GameService.dll"
6. Run EA App and the game as admin for good measure.
7. Enjoy
Again, this took 1 year to find out. I really hope it helps someone out.- amirzaki179 days agoNewcomer
Hey man! Hope you doing well. Thank you so much for this. I just bought a rog ally x and it was such a pain to boot up fc 25. I followed your steps specifically the install certificates and run the app as an administrator and it finally launched. Hopefully it runs smoothly. Thanks again
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