Fc point issue
I tried to buy fc point from the store of FC25 , but the Fc point selection is disappear . so i buy it from PS store about 2800 Fc point , but when I enter the game I didn’t find any point . i want t...
Forum Discussion
EA_cuervo
Community Manager
Community ManagerHi there,
I'm sorry to hear you didn't receive the FC Points you purchased. For further assistance with missing EA FC Points, please see: How do I find my EA SPORTS FC™ Points?
Spoiler
If you still can’t find your missing FC Points after 24 hours, we’re going to need some information from you to help investigate. We’ll need:
- your proof of purchase
- your persona name (EA ID, PlayStation™Network Online ID, Xbox Live gamertag) where you’re missing your EAS FC Points
- your console or platform (PlayStation®, the EA app, Steam, Xbox, Nintendo Switch™)
- the time, date, and time zone you bought the FC Points
- the number of FC Points you’re missing
- if you bought a code for FC Points, send us the code
- any other details about your issue.
Once you gather that information, go to the page from the list below based on which FC title you’re playing, and select the available contact option to get in touch with us.
