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Nojus060's avatar
Nojus060
Newcomer
8 months ago
Solved

FC POINTS

I bought 1050 fc points but you didn't give them to me.

  • Hello Nojus060​ ,

    If you didn't get the points and the purchase was just made, please wait about 24h.

    Also, please make sure you exit ultimate team and enter again. This step can sometimes help.

    If you already waited 24h and the purchase appears in your transaction history, please have your proof of purchase ready and contact EA support team so they can assist you.

     

1 Reply

  • EA_Hux's avatar
    EA_Hux
    Icon for Community Manager rankCommunity Manager
    8 months ago

    Hello Nojus060​ ,

    If you didn't get the points and the purchase was just made, please wait about 24h.

    Also, please make sure you exit ultimate team and enter again. This step can sometimes help.

    If you already waited 24h and the purchase appears in your transaction history, please have your proof of purchase ready and contact EA support team so they can assist you.

     

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