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LivatonBarns's avatar
8 months ago
Solved

FC25 - Personal settings 1 failed to load

As of yesterday my son can no longer log into his FC25 on our Xbox.  At sign in he gets the message ‘Personal Settings 1 failed to load’.  It loads fine on other profiles, but simply won’t work on his.

 Please can anybody advise what I need to do to fix this.

 Thanks

  • In that case please delete the game settings file on the console. 

    On Home, select My games & apps. Highlight the game, press the Menu button on your controller, then select Manage game & add-ons. Select the Saved data box, then choose the item you want to delete. Select Delete Everywhere.

18 Replies

  • Hi! , I have the same problem and i tried the solution you mentioned but i doesnt work for me. Is there any other solution?

  • bored10fc's avatar
    bored10fc
    Seasoned Newcomer
    2 months ago

    I have the same proplem ( failed to load)

    If i deleted setting profile 1

    Will i lose any thing in my team?

  • XxTrmonxX's avatar
    XxTrmonxX
    Newcomer
    2 months ago

    stesso problema, ho paura di perdere il club dell'ultimate team

     

  • simply_lanre's avatar
    simply_lanre
    Seasoned Newcomer
    2 months ago

    Hello everyone,

    Please, I have the same issue on my PS4 console, "Personal settings 1 failed to load". I can't even go past the launch screen of the game. I would appreciate it if you could guide me on how to resolve it.

    Thank you 

    cc: EA_Pulsar​

  • simply_lanre's avatar
    simply_lanre
    Seasoned Newcomer
    2 months ago



    Hi bored10fc​, I reached out to the PS Games support, and their feedback is as below. I tried it and it worked

    > Go to Settings > Storage > Saved Data and delete “Personal Settings 1” for FC 25 (this file is likely corrupted).
    NB: You can safely delete the “Personal Settings 1” file without losing your FC 25 progress. All essential data is stored separately in your console or EA cloud.

  • simply_lanre's avatar
    simply_lanre
    Seasoned Newcomer
    2 months ago

    Fixed! 

    If you are having a similar issue on your console, please do the below:

    > Go to Settings > Storage > Saved Data and delete “Personal Settings 1” for FC 25 (this file is likely corrupted).
    NB: You can safely delete the “Personal Settings 1” file without losing your FC 25 progress. All essential data is stored separately in your console or EA cloud.

  • EMACTHEWINNER's avatar
    EMACTHEWINNER
    Newcomer
    18 days ago

    Is there anyways I can do this on pc? Because when I open up fc I click on my settings file it says “failed to load.”

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