Whenever i open Ultimate Team on my playstation five, the loading screen loads with the new cards and it will load for about 30 seconds and then crash, ive reported it multiple times to PS5 but nothing changes, Ive deleted my PS5 profile and re-opened the profile and it crashes, ive deleted and reinstalled the game and it didnt help, ive changed networks and done other things, but nothing helps. Please fix this urgently.
exactly, so it’s not just me
I'm having the exact same issue.
It's happening on PC too :/
Same issue being reported above, and saw 2 other similar posts so must be widespread. Won't bore you repeating my frustrations, both the game and customer service are laughable, but I've paid for it now so would like to get my access back.
Only suggestion I've seen on other posts is to delete all your current squads in the companion/web app and set up a new clean squad. Have done this, so will try connect later on console when home.
So I just tested there and I'm able to get in again. Deleted the squad was using when issue first arose on web app, set it back up under new squad and I'm able to access again.
