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amigozorz1999's avatar
amigozorz1999
Rising Newcomer
6 months ago

Fut champs Dc

I won a match on fc 25 and after the whistle animation i got a disonection because of server and the game counted as lost how can i report that to ea ? Also first game was disconected when teams where showing.

18 Replies

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  • I have disconects every 5-10 minutes all day on PC. I can't even stay on sbc menu, 10 minutes and disconnct.

    I execute ping ea.com -t on second monitor, and its allwas 15 ms without loss. 
    How can i fix this dicconnects ? Can u give me UT url or  IP witch i can check ??

  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    6 months ago

    I know that's very frustrating. Unfortunately, we're not able to grant access for you.

  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    6 months ago

    Meltice_spb please start a new thread for this issue since it's different than what the OP is reporting.

  • deanclark2k19's avatar
    deanclark2k19
    Rising Novice
    6 months ago

    Well if you can’t grant me access then there must surely you can do to compensate me?

  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    6 months ago

    We don't have compensation available for disconnecting. I'm very sorry. There is nothing we can do to help with this.

  • deanclark2k19's avatar
    deanclark2k19
    Rising Novice
    6 months ago

    Not really acceptable is it, we spend hours and hours on this game and put loads of money into it but you won’t compensate us when things like this happen which is clearly your fault 

  • 2779bc3e6b3c34b0's avatar
    2779bc3e6b3c34b0
    Newcomer
    6 months ago

    I was just winning a game of FUT champs qualifiers 9-8 and in the last minute I DC’d and didn’t receive a win or loss but I won the game!

  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    6 months ago

    I am now locking this thread. We cannot modify records. If you are frequently disconnecting and want to go through troubleshooting, please start a new thread.

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