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RenanFrabetti91's avatar
RenanFrabetti91
Rising Newcomer
2 days ago

BUG Account PSN to EA GAMES

Hello,

My PlayStation Network account (RenanFrabetti91) was automatically linked to an EA account that is not mine (associated with the email 49*****@disabled.ea.com).

This is preventing me from linking my PSN to my correct EA account in order to play FC25.

I would like to request that my PSN be unlinked from this deactivated account or transferred to my current EA account.

I can provide proof that I own the PSN account and the game.

Thank you for your help.

1 Reply

  • EA_Pulsar's avatar
    EA_Pulsar
    Icon for Community Manager rankCommunity Manager
    2 days ago

    Hey RenanFrabetti91​. THe domain @disabled.ea.com could indicate that your account has been disabled due to a long period of inactivity. Please try to reset your password using the last email address you registered on that account.  If you encounter any further issues, please contact our support team for assistance. The team will help you verify your account and unlink your console profile. To reach them, visit the EA Help homepage. 

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