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krlsdix's avatar
krlsdix
10 months ago

Game Crashes, BSOD or PC Restarts when loading into games

So I have had nothing but issues with FC25. I have used both Steam, EA App and the issue always persists. The Game crashes in Squad Battles, Rivals, Career mode & Pack openings. There is not a ...
krlsdix's avatar
krlsdix
10 months ago

Okay, you are referencing one of the issues, I have listed but ignored the multitude of others I have stated.

All three of what you have suggested have already been done. The game still crashes and goes back to Desktop while loading into games.

How do I fix this?

krlsdix's avatar
krlsdix
10 months ago

0:031> !analyze -v
*******************************************************************************
*                                                                             *
*                        Exception Analysis                                   *
*                                                                             *
*******************************************************************************


KEY_VALUES_STRING: 1

    Key  : AV.Fault
    Value: Read

    Key  : Analysis.CPU.mSec
    Value: 0

    Key  : Analysis.Elapsed.mSec
    Value: 14969

    Key  : Analysis.IO.Other.Mb
    Value: 40

    Key  : Analysis.IO.Read.Mb
    Value: 0

    Key  : Analysis.IO.Write.Mb
    Value: 84

    Key  : Analysis.Init.CPU.mSec
    Value: 0

    Key  : Analysis.Init.Elapsed.mSec
    Value: 19779

    Key  : Analysis.Memory.CommitPeak.Mb
    Value: 681

    Key  : Analysis.Version.DbgEng
    Value: 10.0.27704.1001

    Key  : Analysis.Version.Description
    Value: 10.2408.27.01 amd64fre

    Key  : Analysis.Version.Ext
    Value: 1.2408.27.1

    Key  : Failure.Bucket
    Value: INVALID_POINTER_READ_c0000005_FC25.exe!Unknown

    Key  : Failure.Hash
    Value: {1ecad7fa-2cd9-e7d0-2e16-d95e00413cc8}

    Key  : Timeline.OS.Boot.DeltaSec
    Value: 4590

    Key  : Timeline.Process.Start.DeltaSec
    Value: 15

    Key  : WER.OS.Branch
    Value: ni_release

    Key  : WER.OS.Version
    Value: 10.0.22621.1

    Key  : WER.Process.Version
    Value: 1.0.0.0


FILE_IN_CAB:  CrashDump_2024.10.06_11.18.50.787.mdmp

COMMENT:  Frostbite MiniDump. Address: 1442f8b67 (In Windbg type: .ecxr)
[EOF]

CONTEXT:  (.ecxr)rax=0000000195e8d020 rbx=00000001088cebe8 rcx=000000027d5330c8
rdx=00000004133c00fc rsi=00000001088cd620 rdi=00000001088cd6d0
rip=00000001442f8b67 rsp=00000001088cd590 rbp=00000001088cd6c0
 r8=00000000000064b0  r9=00000001088cebe8 r10=000000027d52cc10
r11=8080808080808080 r12=0000000000006f68 r13=00000001088ceba8
r14=0000000000000000 r15=0000000083fc4ef0
iopl=0         nv up ei pl nz na po nc
cs=0033  ss=002b  ds=002b  es=002b  fs=0053  gs=002b             efl=00010206
FC25!GetDenuvoTimeTicketRequest+0x761467:
00000001`442f8b67 8b02            mov     eax,dword ptr [rdx] ds:00000004`133c00fc=????????
Resetting default scope

EXCEPTION_RECORD:  (.exr -1)ExceptionAddress: 00000001442f8b67 (FC25!GetDenuvoTimeTicketRequest+0x0000000000761467)
   ExceptionCode: c0000005 (Access violation)
  ExceptionFlags: 00000000
NumberParameters: 2
   Parameter[0]: 0000000000000000
   Parameter[1]: 00000004133c00fc
Attempt to read from address 00000004133c00fc

PROCESS_NAME:  FC25.exe

READ_ADDRESS:  00000004133c00fc 

ERROR_CODE: (NTSTATUS) 0xc0000005 - The instruction at 0x%p referenced memory at 0x%p. The memory could not be %s.

EXCEPTION_CODE_STR:  c0000005

EXCEPTION_PARAMETER1:  0000000000000000

EXCEPTION_PARAMETER2:  00000004133c00fc

STACK_TEXT:  
00000001`088cd590 00000001`442f1a99     : 00000002`7d52cbf0 00000000`07c51fc0 00000001`088cd6c0 00000000`00000001 : FC25!GetDenuvoTimeTicketRequest+0x761467
00000001`088cd5c0 00000001`442c4a0c     : 00000000`83fc4de0 00000000`83fc4de0 00000000`83fc4de0 00000000`3e352f38 : FC25!GetDenuvoTimeTicketRequest+0x75a399
00000001`088ceb60 00000001`4465a081     : 00000000`83fc4bf0 00000000`83fc4bf0 00000000`83fc4bf0 00000000`3e352f38 : FC25!GetDenuvoTimeTicketRequest+0x72d30c
00000001`088cf680 00000001`44638b3e     : 00000001`4de77059 00000001`088cf910 00000000`00000000 00000001`088cf910 : FC25!GetDenuvoTimeTicketRequest+0xac2981
00000001`088cf840 00000001`44649b6f     : 00000001`00011edf 00000000`00000001 00000000`00006f68 00000001`00011edf : FC25!GetDenuvoTimeTicketRequest+0xaa143e
00000001`088cf8c0 00000001`4464c689     : 0000000a`af98b845 00000000`00000000 00000000`3c03adb0 00000000`0000090e : FC25!GetDenuvoTimeTicketRequest+0xab246f
00000001`088cf910 00000001`42f7f6d3     : 00000000`465e0700 00000000`46491300 00000000`36f055f4 00000000`00000718 : FC25!GetDenuvoTimeTicketRequest+0xab4f89
00000001`088cf980 00000001`42f85f9b     : 00000000`00001558 00000001`08ea6080 00000000`00000000 00000001`4a529e48 : FC25!SoftMaxNormalize+0x2655483
00000001`088cfa80 00000001`42f831cd     : 00000000`00000000 00000001`088cfd20 00000000`ffffffff 00000c98`920e0d6f : FC25!SoftMaxNormalize+0x265bd4b
00000001`088cfae0 00000001`42f85e82     : 00000001`088cfd20 00000001`088cfd20 00000000`ffffffff 00007ff8`58c51800 : FC25!SoftMaxNormalize+0x2658f7d
00000001`088cfc10 00000001`42f86183     : 00000000`00090000 00000000`00001000 00000001`4d047720 00000001`0bef0000 : FC25!SoftMaxNormalize+0x265bc32
00000001`088cfc70 00000001`42f85b24     : 00000000`00000005 00000000`00000720 00000000`00000000 00000000`00000005 : FC25!SoftMaxNormalize+0x265bf33
00000001`088cfda0 00000001`41f739a5     : 00000000`00000005 00000000`00000000 00000000`00000000 00000001`4c77c100 : FC25!SoftMaxNormalize+0x265b8d4
00000001`088cfe10 00000001`41f73849     : 00000000`36bf0500 00000000`36bf04c0 00000001`42f85901 00000010`0000001f : FC25!SoftMaxNormalize+0x1649755
00000001`088cfe60 00000001`41472316     : 00000001`4cc2d700 00000001`4c77c100 00000000`0000150c 00000000`00000005 : FC25!SoftMaxNormalize+0x16495f9
00000001`088cfea0 00000001`41946112     : 00000001`4c77c100 00000000`00000005 00000001`42f859b0 00000000`00000000 : FC25!SoftMaxNormalize+0xb480c6
00000001`088cfed0 00007ff8`56259333     : 00000000`7fd08430 00000000`7fd08430 00000000`00000000 00000000`00000000 : FC25!SoftMaxNormalize+0x101bec2
00000001`088cff00 00007ff8`5798257d     : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : ucrtbase!thread_start<unsigned int (__cdecl*)(void *),1>+0x93
00000001`088cff30 00007ff8`58daaf08     : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : kernel32!BaseThreadInitThunk+0x1d
00000001`088cff60 00000000`00000000     : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : ntdll!RtlUserThreadStart+0x28


SYMBOL_NAME:  FC25+761467

MODULE_NAME: FC25

IMAGE_NAME:  FC25.exe

STACK_COMMAND:  ~31s; .ecxr ; kb

FAILURE_BUCKET_ID:  INVALID_POINTER_READ_c0000005_FC25.exe!Unknown

OS_VERSION:  10.0.22621.1

BUILDLAB_STR:  ni_release

OSPLATFORM_TYPE:  x64

OSNAME:  Windows 10

IMAGE_VERSION:  1.0.0.0

FAILURE_ID_HASH:  {1ecad7fa-2cd9-e7d0-2e16-d95e00413cc8}

Followup:     MachineOwner
---------

  • krlsdix's avatar
    krlsdix
    10 months ago

    Once again, I try to play squad battles, and the whole PC restarts. Any info on when this is going to get patched? 

    • krlsdix's avatar
      krlsdix
      10 months ago

      Any info on this error?

    • eldiescobar's avatar
      eldiescobar
      9 months ago

      Hi

      I'm facing the same Problem and it seems like EA does not care about any issues.. Have you found any solution? 

      i9 10900K

      RTX3090

      • krlsdix's avatar
        krlsdix
        9 months ago

        I haven't no, apparently they are aware but seem to not care that this issue is effecting the playerbase

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