Forum Discussion
EA_Pulsar
Community Manager
1 year agoHey @tls66alsdk, I haven't noticed any similar issues, but we can try some troubleshooting steps to see if that helps improve your situation.
First, please check whether you have installed the Gen 4 or Gen 5 version of the game. Sometimes, players with dual entitlement accidentally install the wrong version. Additionally, delete any files that may have been corrupted.
1 year ago
@EA_Pulsar
Thank you for your answer.
I have already tried deleting the files. It had no effect.
How do I check whether I have installed the Gen4 or Gen5 version of the game on PlayStation 5?
Thank you for your answer.
I have already tried deleting the files. It had no effect.
How do I check whether I have installed the Gen4 or Gen5 version of the game on PlayStation 5?