Forum Discussion

1 year ago

Graphic issues with FC25 on PS5.

I am writing to inquire about graphic issues with FC25 on PS5. I purchased FC25 about a month ago and have been playing it on PS5, but I've encountered several graphics-related problems that I'd lik...

EA_Pulsar

Community Manager

1 year ago

Hey @tls66alsdk, I haven't noticed any similar issues, but we can try some troubleshooting steps to see if that helps improve your situation.

First, please check whether you have installed the Gen 4 or Gen 5 version of the game. Sometimes, players with dual entitlement accidentally install the wrong version. Additionally, delete any files that may have been corrupted.

mswift007

1 year ago

Yes, same case with me. I have deleted the personal settings but it will still not fix the issue. The player shirt flickers so badly and even in the dressing room cut scene you can see it flicker. I even started a new career mode to test it out and the issue persists. This needs to be fixed ASAP

EA_Pulsar
Community Manager
1 year ago
Have you tried deleting the save file from the cloud as well? Does it make a difference if you disable HDCP in the console settings?

Spoiler
1. Navigate to the 'Settings' menu.
2. Select 'System' and then 'HDCP'.
3. Here, you can uncheck the box to disable HDCP. Remember, you'll need to re-enable it to access streaming services etc.

If you use more than one profile, check if the issue occurs on the second profile as well.

Remove any USB and Bluetooth devices from your console.
- KingNowlan123
  Rising Novice
  1 year ago
  Hi there, sorry for the delayed reply but I still have graphical issues. I have done the steps you’ve suggested and the drops in frame rate and graphics is still happening mainly on corners, free kicks and pre game lineups. The only thing that has worked is going into the game presets and changing between default and performance but when you next have a corner the issues come back ?