Forum Discussion

NyzoxFC's avatar
10 months ago

Hacked Account

Hey, i got my account hacked recently, it says that my steam account is linked to another ea one. How can i fix it please help me. I contacted ea support and the closed my case without even answering me.

1 Reply

  • EA_cuervo's avatar
    EA_cuervo
    Icon for Community Manager rankCommunity Manager
    10 months ago

    Hey there, 

    I'm sorry to hear your account has been compromised. Please follow the steps in this article to re-secure your account: What to do if your EA Account has been hacked

    If you need any further assistance to regain access to your account, you will need to contact EA Help Support. As you mentioned the case has been closed and you didn't receive any replies, please try reaching out to chat support: 

    1. Go to: https://help.ea.com/en/help-home/
    2. Select the game you need assistance with or EA App
    3. Select "I want to update my EA Account information" 
    4. Scroll down the page to find the "Chat with us" option

    If the chat doesn't show up, please try doing that while logged out. Once selecting the chat option it will ask you to log in, but you can select the option to continue without logging in.

    I hope this helps! 

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