Hacked and all tradeable players gone

Hey there, 

I'm really sorry to hear that your account has been compromised and you've lost your players. Please note that you can re-secure the account by following the steps in this article: What to do if your EA Account has been hacked

Regarding the missing content, please contact EA Help Support for further assistance with that:

1. Log in to your EA Account on EA Help.
2. Select the topic that best describes your issue. If an advisor can help, a contact option will be available under your help topic.
3. Select Chat with us or Start chat.
4. Fill in the contact form with your:
   • first name
   • last name
   • e-mail
   • platform
   • subject (a short description of your issue)
   • attachments (e.g. screenshots, documents, links).
5. Select Send.
6. A chat window will open when you’re transferred to an advisor.