Forum Discussion
EA_cuervo
Community Manager
1 year agoHey there,
I'm really sorry to hear that your account has been compromised and you've lost your players. Please note that you can re-secure the account by following the steps in this article: What to do if your EA Account has been hacked
Regarding the missing content, please contact EA Help Support for further assistance with that:
- Log in to your EA Account on EA Help.
- Select the topic that best describes your issue. If an advisor can help, a contact option will be available under your help topic.
- Select Chat with us or Start chat.
- Fill in the contact form with your:
- first name
- last name
- platform
- subject (a short description of your issue)
- attachments (e.g. screenshots, documents, links).
- Select Send.
- A chat window will open when you’re transferred to an advisor.