Adding Simplified/Traditional Chinese UI support to the Canadian PS5 version
Hello EA Sports FC Team, I recently purchased EA SPORTS FC 25 digitally through the Canadian PlayStation Store for PS5. I noticed that the Canadian version does not provide Simplified Chinese or Traditional Chinese as an interface language, while FC 25 versions in other regions support Chinese UI languages. I understand that the Canadian version already provides Chinese commentary, so I believe the game is technically capable of supporting Chinese language content. However, having Chinese commentary without a Chinese interface is not enough for Chinese-speaking players. I would like to request that EA add Simplified Chinese and Traditional Chinese interface support to the Canadian PS5 version of EA SPORTS FC 25, preferably through an optional downloadable language pack. I have already purchased the game and would really appreciate being able to use a Chinese interface without having to purchase the game again from another regional PlayStation Store. Thank you for considering this feedback. I hope Chinese UI support can be added to the Canadian version in a future update. Best regards, A FC 25 player in Canadalogin problem
Hello EA Support, I need help recovering the EA Account linked to my Steam account and EA SPORTS FC 25. I purchased FC 25 through Steam and have around 32 hours of playtime. The game is linked to an EA Account that I can no longer access. I don't remember the EA Account password. When I try to reset it, the verification code is sent to an old email address that I no longer have access to. I have tried several times to recover that email account, but unfortunately I was unsuccessful. I am the legitimate owner of the Steam account and FC 25 purchase. I can provide Steam purchase information, transaction details, account information, or any other information required to verify my ownership. Please help me recover the EA Account and, if possible, change its email address to one I currently have access to. Thank you for your help.No points after completing seasonal tasks
Hello I am writing to you regarding the fact that I completed all the seasonal tasks today. But when I reached the last task (Goals 150/150) I didn't get the rest of the points Due to this, I cannot complete the entire pass or collect the rewards because it shows that they have already been claimed. In addition, a message popped up about exceeding the points limit. Please give me a quick explanation of what this is all about and what can be done about it. [CM edit - descriptive title]
Season Finale SP reward was not fully credited – Still missing 2,500 SP
Hello everyone, I am playing EA SPORTS FC 25 on PC through Steam and I experienced a problem with the Season Finale rewards. Today, I claimed the 5,000 SP reward. When I claimed it, I received the message: "Daily SP Limit Reached" Before claiming the reward, I had 25,500 SP. Initially, the reward was not credited at all. However, after some time, 2,500 SP were added to my account, but I am still missing the remaining 2,500 SP. The reward was already claimed/consumed, so I currently have no way to claim the missing SP again. I have already contacted EA Support, and the support agent documented the issue and sent the information to EA for investigation. Has anyone else experienced this issue with the 5,000 SP Season Finale reward, where only part of the SP was credited because of the Daily SP Limit? I hope EA can investigate this issue and credit the remaining 2,500 SP to affected accounts. Platform: PC (Steam) Game: EA SPORTS FC 25 Season Finale reward: 5,000 SP Error message: "Daily SP Limit Reached" SP before claiming: 25,500 SP received: 2,500 SP still missing: 2,500 Thank you.
Problem with the Polish commentary
My issue with the EA SPORTS FC bundle purchased on Steam for 255.92 PLN. The product was sold as containing full Polish language support, yet the Polish commentary is unavailable and greyed out. I tried to solve the problem in a dozen ways to no avail (reinstallations, file changes, verifying file integrity, renaming audio and commentary file paths, forcing Polish commentary in the setup file settings, checking the "Registry Editor" tool, and contacting tech support).Career mode objectives pages are blank
Switch 1 career mode is not showing seasonal, player or club objectives. it shows a quick message which says that objectives are not available at the moment or something like that and then it's just blank. I've updated the game, reinstalled the game and created a new career. Problem still occurs.Steam version - Japanese missing & game won't launch
Hello, I am writing this message using a translation tool, so I apologize if my English is not perfect. I am posting here because I can no longer continue my previous support case. Here is a summary of my issue. After reinstalling EA SPORTS FC 25, Japanese completely disappeared from the in-game language list. I tried all of the following troubleshooting steps: Reinstalling the game, setting Steam's language to Japanese, verifying the integrity of the game files, clearing the EA App cache, repairing the EA App, and recreating my game profile. None of these steps resolved the issue. I then contacted EA Support through live chat. The advisor told me that they had changed some settings on my account and that reinstalling the game would resolve the problem. I followed the instructions given by EA Support, but instead of fixing the problem, the situation became worse. However, after reinstalling the game, the situation became even worse. Since then, every time I try to launch the game, it immediately displays the following error message and then closes: "%game% is managed by Steam, so we couldn't complete your request. Please go to Steam to complete your request." Because of this, I am completely unable to launch or play the game. The game does not even reach the title screen. In addition, EA SPORTS FC 25 has disappeared from my EA App library, even though I purchased the game on Steam. Furthermore, when I try to launch the game through the EA App, I receive the following message: "You don't have access. Another user who owns this title may have downloaded it on your device. Please sign in with another account or restart the app and try again." This is incorrect because I purchased EA SPORTS FC 25 on Steam using the same EA account that has always been linked to my Steam account. I have never used another EA account for this game. Because of this, I believe there may be a problem with the ownership or license of my game on my EA account. I contacted EA Support again, and I was informed that this is a known issue and that the team is actively working on a fix. However, It has not been over two weeks with no updates. My previous support case has also been closed even though the problem has not been resolved. I am very disappointed with this situation. I paid for this game, but I currently cannot use it at all. I still want to continue playing the EA SPORTS FC series, and I am considering purchasing EA SPORTS FC 26. However, after this experience, I am worried the same problem could happen again. I would greatly appreciate it if someone from EA could answer the following questions. 1.Will the issue preventing me from accessing FC 25, including the missing Japanese language, be resolved? 2.Is there any estimated time frame for fixing this issue? 3.If I purchase FC 26 on Steam, can EA confirm that I will not experience the same issue? 4.Since I currently cannot access the FC 25 that I purchased, will EA provide any compensation or another appropriate solution? Thank you very much for your time. I would sincerely appreciate any update regarding this issue.
