Forum Discussion
EA_Darko
Community Manager
6 months agoCan you grab a DxDiag ssy8301 so that I can take a look at your system: https://help.ea.com/en/help/pc/how-to-gather-dxdiag-information/
Darko
ssy8301
6 months agoSeasoned Novice
I hope this helps.
- EA_Darko6 months ago
Community Manager
Can you rerun the DxDiag in English ssy8301, seeing issues and errors there but would need it in English to fully explore.
Darko
- ssy83016 months agoSeasoned Novice
ok
- EA_Darko6 months ago
Community Manager
Looking at your DxDiag and there are numerous issues and errors there.
Let's go ahead and run System File Checker tool to repair missing or corrupted system files:https://support.microsoft.com/en-ie/help/929833/use-the-system-file-checker-tool-to-repair-missing-o...
If issues remain can you create a new Windows admin account and test there.
Darko