HALFTIME HISTORICAL ENCORE PACK EA FC 25 - NO ICON OR HERO
I opened this pack and didn't pull any icons or heroes, does anyone know why??
Forum Discussion
Hello,
This is a follow up on a discussion / ticket I have opened and was informed that community managers would be on the case asap by Pranav at EA Help.
Essentially I bought a pack for 3.5k fp (Halftime Historical Encore Pack). Not only did I not get the pack, but the fp was also taken from my account. Almost £30 just gone and nothing in return.
I have now waited almost 48 hours and nothing has been done to resolve this. for all I know the player I wanted may have been in my pack. I expect some form of compensation for this as I have spent hours now trying to contact people to get this resolved. wasted a significant part of my weekend when I didnt do anything wrong.
Please let me know what is going to be done about this asap.
Thanks.
Adding to this with a link to the game capture on xbox: https://www.xbox.com/en-GB/play/media/qPVcf9cPL8
EA live chat are telling me they cannot see an issue.
I don't know what else to do. I'm losing the will to live here.
