Help Please, EA 2025, 2024 Bundle Steam

Hello there, Dear EA.

Yesterday I purchased the Ea sports fc 2024, 2025 bundle for my personal computer through Steam. I was so happy to download this lovely game. But what, my laptop that meets the required standards, but what, when it runs the game for me, on the green EA loading screen, it disconnects me from the game, the first time I opened it! , and writes me a Direct X error, I tried again and again, and it always exits the game, it just exits without unnecessary comments. It doesn't let me play, an original game that was paid for! A computer with two disks, C, D, I installed the game on D because there wasn't enough space on C. In any case, I checked YouTube over and over again how to fix the game for me and it doesn't let me, disappointing, please the EA management and community, get back to me as soon as possible!!!