I bought ea fc 25 but it doesnt work
I did the trial and the 10 hours expired and when i bought the game it said that I was still on trial mode nad that the trial mode expired and i didn't buy the game(i play on xbox)
Forum Discussion
EA_Aljo
Community Manager
Community ManagerHi there, @Mazzafera2711
Try deleting the trial from your Xbox and download the purchased version instead. Let me know if that helps or not. Thanks!
The trial version isn't different from the game. You can only install fc25 series x/s version and when you open it, it says that the trial is up, even though I own the game. And even from the xbox shop where it says I own the game. When I click start the game, the same message appers and the game closes.
Every year the same problem...
- EA_Aljo
I realize they are the same. However, the hope is that deleting the current FC 25 you have installed from the trial and replacing it after it's been purchased may flag the game as being purchased. Can you try that please? Thanks!
- @EA_Aljo this will be my third time trying this. fingers crossed
Same happened to me i have bought ultimate edition but i cant play it because of the trial.
- EA_Aljo
Hello, everyone. Please provide the following so we can look into this:
- Edition of FC 25 you purchased
- Platform it was purchased for
- Country you are in
- Screenshot of the store where you're trying to download FC 25 from
- Your Xbox gamertag/PSN ID
Thank you,
I've reinstalled it 5 times and the result is no different, is there anything else I can try
mine did the same thing i had the trial played for 10 hours then bought the game and it still says that my trial has finished I even installed the game and then reinstalled it and it still says the same thing please help me fix my problem as I really want to keep playing.
What edition
Didn't work
how do you delete the tiral version
I've had a similar issue with my son's copy. We have the standard edition on Xbox S series. We are in Canada.
We tried a fix from reddit. Quit the game completely, switch networks to my phone's hotspot, relaunch game. It sounds like a cache issue that has to do with the network. Are your devs perhaps caching something to do with the IP address?
