Forum Discussion

czechv

2 years ago

Solved

I bought the FC25 game and it doesn't show that it has been purchased

I bought the FC25 game and it doesn't show that it has been purchased and I can buy it again

EA_Darko
2 years ago
Hey all, if you continue to see this issue can you please go ahead and speak with our live support team: https://help.ea.com/en/help-home/

They will be able to take a look at your account with you.

Darko

EA_Hux

Community Manager

2 years ago

Hello,

Can you try to uninstall the game trial and install the game again but make sure you select standard edition ? (don't worry, you will not loose your Ultimate team progress doing so)

Dlugi200202

New Scout

2 years ago

This isn't working, I uninstalled the trial, and I can't download the game. It redirects me to purchase the game again. The pre-order was placed on September 10th

blackkingvamp13
2 years ago
same thing :/
- LFCNikos
  2 years ago
  I already refunded it but a short fix was asking EA Support to remove the trial itself from my account, worked like a charm but came back around 20 mins later.
  If you can get it permanently removed it will be fixed.
  - blackkingvamp13
    2 years ago
    Idk what happend but suddenly my game appeared.