Forum Discussion

czechv's avatar
czechv
8 months ago
Solved

I bought the FC25 game and it doesn't show that it has been purchased

I bought the FC25 game and it doesn't show that it has been purchased and I can buy it again
  • EA_Darko's avatar
    EA_Darko
    8 months ago
    Hey all, if you continue to see this issue can you please go ahead and speak with our live support team: https://help.ea.com/en/help-home/

    They will be able to take a look at your account with you.

    Darko
EA_Hux's avatar
EA_Hux
Icon for Community Manager rankCommunity Manager
8 months ago

Hello,

Can you try to uninstall the game trial and install the game again but make sure you select standard edition ? (don't worry, you will not loose your Ultimate team progress doing so)

Dlugi200202's avatar
Dlugi200202
8 months ago

This isn't working, I uninstalled the trial, and I can't download the game. It redirects me to purchase the game again. The pre-order was placed on September 10th

    • LFCNikos's avatar
      LFCNikos
      8 months ago

      I already refunded it but a short fix was asking EA Support to remove the trial itself from my account, worked like a charm but came back around 20 mins later.
      If you can get it permanently removed it will be fixed.

      • blackkingvamp13's avatar
        blackkingvamp13
        8 months ago

        Idk what happend but suddenly my game appeared. 

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