Forum Discussion

2008dn's avatar
2008dn
Rising Novice
12 days ago

I can’t play the ultimate team

I can’t play the ultimate team since a day before the updates and now with a cup I can’t finish and I don’t know what too do. When it lets me on it says like “you can’t access ultimate team at this m...
EA_Aljo's avatar
EA_Aljo
Icon for Community Manager rankCommunity Manager
12 days ago

Hi there. I'll see if I can help with this. What system are you playing on?

  • 2008dn's avatar
    2008dn
    Rising Novice
    12 days ago

    Ps5 sorry for the late reply 

    • EA_Aljo's avatar
      EA_Aljo
      Icon for Community Manager rankCommunity Manager
      12 days ago

      No worries! Let's start with power cycling your network equipment and console with these steps:

      1. Unplug your modem/router for 2 minutes
      2. Hard restart your console by holding down the power button until it turns off
      3. Power it all up and try playing again


      Let me know if this helps or not. Thanks!

       

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