Forum Discussion
6 Replies
- Juistem8926 days agoSeasoned Newcomer
Same problem over here. I just claimed level 38/39 en didn’t get any rewards. At level 40 i didn’t have the problem.
- raczmian1426 days agoRising Newcomer
Same issue here? Have you fixed that?
- Baltas3826 days agoSeasoned Newcomer
Same issue here, weren't able to claim lvl 32 and lvl 39 rewards neither regular one nor premium. Contacted EA support, they said yes we see that, we are sorry about but can't do anything about it.
- EA_Pulsar26 days ago
Community Manager
Hey there. Please make sure to log out and sign back into your account in case of any similar issues. Restarting your console/PC may also help synchronize your account.
- Juistem8926 days agoSeasoned Newcomer
I allready did multiple times and i didn’t get my rewards from level 38/39.
- EA_Pulsar25 days ago
Community Manager
If the problem persists, even after restarting your device and logging back in to your Ultimate Team account, please share your details in our main thread here.
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