i didnt get the message for transfering my credits from EA 24 to EA 25

Hello EA 

Yesterday i buy EA FC 25 and i had somme credit left on my account about 12000 and when i started EA FC 25 i didnt get a message for transfering my credits from EA FC 24 to EA FC 25 so i would like to transfer them can one of you help me with that pls thank you