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FatGhoulz's avatar
FatGhoulz
Seasoned Newcomer
9 days ago
Solved

Immortality League disconnects

I was playing the Immortals league cup and won 2 games and it kicked me out of ultimate team and gave me a dc lose , my connection was good and had no problems this caused me not to get the max rewar...
  • EA_Vendcera's avatar
    8 days ago

    Hi everyone,

    this indeed sounds very much like you've been hitting our security limits for playing too many games or performing too many actions in a short period of time.
    In this case of the Immortality League where the first goal already wins the game.

    Sometimes it's also referred to as a “soft ban”.

    This security limit is in place to prevent any bots or automated programs from abusing and essentially cheating our system.
    Neither us here in the forum nor our EA Help support team are able to manually remove that limit for you, unfortunately.

    If you hit the limit and get disconnected like that, you should take a break from the game and wait up to 24 hours (sometimes it can be longer if one keeps trying and trying).
    Otherwise, another tip would be to regularly play a full game of another mode or two in between.

    I understand your situation and that it can be confusing. I've passed that feedback along to the team!

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