Log in
Hello, I own EA FC on Xbox series X and own the game, but now eveytime I launch the game it says I need to upgrade to access the full game.
Forum Discussion
Hello,
Try following these steps and hope this helps.
1. **Check your game version:**
* Make sure you’re launching the correct version of EA FC (Xbox Series X|S version, not the Xbox One version). You can check this from the game tile by pressing the **Menu** button and selecting **Manage game and add-ons** > **File info**. You might have also accidentally installed their free demo version so check for that as well.
2. **Check for Updates:**
* Go to **My games & apps** > **Manage** > **Updates** and see if there’s an update pending for EA FC.
3. **Restore Licenses:**
* Go to **Settings** > **Account** > **Payment & subscriptions** > **Subscriptions** to make sure everything is active.
* Then go to **Settings** > **System** > **Console info** > **Reset console**, and select **Reset and keep my games & apps**. This often fixes license issues.
4. **Sign in with the Correct Account:**
* Make sure you're signed into the Xbox account that owns the game (and any digital entitlements or upgrades).
5. **Reinstall the Game:**
* If the above doesn’t help, uninstalling and reinstalling EA FC can clear up any file or licensing issues.
If it doesn't help, try contacting an EA-employee to get this resolved, Good Luck broski!
Featured Places
